Frequently Asked Questions

 

Here are some questions that are frequently asked. The list will expand thereafter.

Questions about:

 

Questions about domain

 

How to buy a domain with PHP AFRIQUE?
If you are registered, you can buy domain names with us. You will be the sole owner of your domain names (registered in your name). They are automatically configured by us, so you do not have to worry about technique. (View offers)

 

What are the domain transfer conditions?
For a domain to be transferred, it is necessary that it be tabled at another registrar. The domain must be in valid status, ie it must not be expired, or have protection against the transfer. Once the procedure launched by PHP AFRIQUE, contact the technical, administrative and billing each receive an email that they must validate that the transfer takes place within a period of approximately 5 days. Remember to tell your former provider that you will transfer the domain.

 

Commissioning of a domain name ordered with PHP AFRIQUE
Once the order is taken into account, you should see the field in the section management panel "domain names". However, once the domain name deposited, you must choose on which hosting account you want to host it. To do this, go to the section management panel "shared hosting". Then click the account to which the field should point. In the new window that appears, click on "domain names" and then "add field". The procedure will be documented at this level.

 

How to point my domain name to you?
Ask the management of your domain in your admin panel.
Next, you will need to configure the DNS servers for your domain. To do this, go to the admin panel of your domain provided by the company from which you bought it. Enter this information:
Primary server IP Secondary IP
ns.phpafrique.com 195.144.11.74 ns2.phpafrique.com 194.110.192.48

 

How to create subdomains?
Go to your panel, all is said.

 

What is the address to access my site?
The address you need to use to access your site is your domain name directly. To point to your PHP AFRICA account, do not do a redirect but a DNS change (ask your registrar).
If you do not have a domain, we had to assign you a subdomain PHP.

 

What is the time required for the commissioning of a domain?
The period is 24 to 48 hours and is the DNS refresh time.

 

What is the activation time of a subdomain?
Subdomains are activated every night before 07h.